Posts: 673
Threads: 20
Joined: Oct 2008
The Leather case is NOT a shield. And actually the 49G+ (or 49G) can take more book bag abuse than a 48G series due to the LCD lens they come with. That said, this does nothing to help you with your broken 49G+.
If it is out of warrenty (or broken by abuse, which negates the warrenty) and you cannot convince the Hp rep otherwise, Hp will still repair (actually replace) your unit for a set repair fee (which is 1/3 to 1/2 the cost of new). Call Hp support (their number is on their website somewhere) and get an RMA# for your cals, send in with payment and voila (depending upon your mailing option) you will recieve another Hp49G+. If you go this route, you will probably recieve or extend your warrenty accordingly.