Good day,
I had a Compaq laptop of PII model (I don’t remember the model, it’s been a year) in witch the keyboard controller broke down and the laptop couldn’t boot. So I brought it to Compaq Israel the only place that had parts for this laptop and the price offer for the controller I got was 950$!!!! witch is more then a new laptop one of that type costs !!!!!!!! (I believe they didn’t wanted to fix it in the fist place so they gave me this price offer). I refused to fix it for that price and since I couldn’t take it to another place. So Compaq Israel offered to buy the laptop from me for 100$!!!!!!!!!!!!! And since I had no other choice I agreed with once condition I keep my hard disk. A year had passed since then till today they claim they “lost” my hard disk or so they say and I didn’t see the 100$ or even a dollar it in the mail just wait !!!!!!!!!!!!!!!
I am a M.Sc. in Electronic Eng. In past I was a system Admin. in the Army with 1000 end units under my control. I have worked with Compaq support in past and as far as I am concerned it’s the worst company to get support from and I never recommended buying anything from Compaq. I don’t think that after these years you will change I just build this morning after another iteration with you and decided to write this letter.
Since then I bougth another laptop from Toshiba and these days I am looking for another one and it deffenetly would not be a Compaq ( Compaq-HP as you call it today).
Sincerely,
Simon Cooper