HP Prime finally updated!

[Les Koller]

Finally Monday is here and I got a chance to call HP Tech Support. The agent sent me a file via email that successfully restored my unit to factory condition. After hanging up I tried to upgrade the Prime 2 more times, unsuccessfully. I downloaded all the files to my wife's newer (by 2 years) Win8 machine, and the calculator gobbled up the firmware! Now I am happy again, and no longer want to throw this pretty remarkable machine against the wall! LOL.

[aurelio]

HURRA!

[Les Koller]

Thanks so much. I have had fun exploring the Prime for the last several hours.

[cyrille de Brébisson]

Hello,

Could you PM me your computer details info (cpu, chipset, USB port...)?

I am trying to figure out why it does not want to upgrade on some machines...

thanks, cyrille

[Les Koller]

I just sent you a Belarc Inventory of my machine. Hope it helps!

[Eddie W. Shore]

Quote:

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Finally Monday is here and I got a chance to call HP Tech Support. The agent sent me a file via email that successfully restored my unit to factory condition. After hanging up I tried to upgrade the Prime 2 more times, unsuccessfully. I downloaded all the files to my wife's newer (by 2 years) Win8 machine, and the calculator gobbled up the firmware! Now I am happy again, and no longer want to throw this pretty remarkable machine against the wall! LOL.

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Yes! CHEERS!

[Les Koller]

Thank you kindly!

[Michael de Estrada]

Glad to hear this. I guess it was just dumb luck that my update went smoothly on my computer (Acer Aspire with Win 7 Home Premium). Still, all this angst could have been avoided for so many folks if hp just provided SD card support for the Prime. Hint, hint.

[Les Koller]

I agree! I am sure HP is listening and following. How could you leave the SD Card slot out? PLEASE put it in the next incarnation of your beautiful calculators!

edited for spelling error

Edited: 10 Dec 2013, 9:27 p.m.