Posts: 883
Threads: 17
Joined: Feb 2006
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Do you know how this would have happened?
No, but individual element failures are common. FWIW, I've never seen one that melted the surrounding plastic.
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I don't want to install a new had just to see it burn out as well.
I would agree, not a good idea. It would be a very expensive fuse.
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Could it have occurred if someone tried to print without paper?
I doubt it. Doing it long term might cause a few elements to fail but not melt things.
I would first measure the elements and see how many are failed. One or two is normal. More than that and I'd be concerned that the PIK is gone. A shorted driver transistor (Q1-Q7) would certainly cause a head element to fail if it was powered on for a long time and possibly generate enough heat to melt plastic.
You could provide seven dummy load resistors the same value as the head elements (~10-12 ohms) and power it up. See what the voltage drop is across each element - any with high drop are on all the time and should not be. Next step would be to print and verify that each transistor switches...