Posts: 25
Threads: 3
Joined: Aug 2012
Have you installed it as administrator? Otherwise it can happen, that it has problems accessing the hardware.
You might try to deinstall it and reinstall it as administrator. Log in as admin and install with right click on installer and then choose "Run as administrator" (or similar, I don't recall the exact term)
Hope this helps
Ingo
Posts: 2,761
Threads: 100
Joined: Jul 2005
I was having the same problem here. I had installed the PC Connectivity Kit (v2.3.2439) and the 64-bit driver, but it would not work, except for the screen capture.
http://www.hpcalc.org/details.php?id=5890
http://www.hpcalc.org/details.php?id=7168
I uninstalled the Connectivity Kit and re-installed it again. This time I was asked to restart Windows (which previously I hadn't been asked for). After that it worked like a breeze.
HTH
Gerson.
Posts: 146
Threads: 12
Joined: Feb 2012
Couldn't get it to work myself (I have a 64-bit Win7 as well) and I have so many USB cables I can never find the right one anyway.
I use an SD card and use that to move stuff around instead.
Posts: 182
Threads: 9
Joined: Jun 2013
Thanks everybody for your suggestions, I'll try them next week when I'm back to work (that's where the PC is). In the meantime, I too have resorted to using an SD card - or my Mac (did I mention that HPConnnect works perfectly on the Mac?)
Anyway, I'm a bit irritated by the fact that HP seems to sell their current calculators with software that doesn't work on current operating systems, and without any options for Mac users.
Regards, Victor
Posts: 182
Threads: 9
Joined: Jun 2013
I tried all suggestions, to no avail. I guess I'm not going to waste any more time on HP's software, but stick to SD card transfer or using my Mac instead.
Judging from the German localization, it seems as if HP hasn't put a lot of effort into this software anyway. Certainly, the translations were made by somebody who doesn't speak German him-/herself - and has never heard about umlauts. It's actually giving me eye cancer...
Thanks everybody for your help.
Regards, Victor