Posts: 1,545
Threads: 168
Joined: Jul 2005
They are all supposed to be in a box.
Who did you order from? call them and complain. Loudly.
Posts: 756
Threads: 31
Joined: Aug 2010
My first one arrived in a bag and the outer box was damaged. The next two arrived in a box in perfect condition. I actually mentioned it to buy.com as an aside in my back and forth about availability (which at that stage was a moot point since I already had mine) and they immediately (without my asking) offered either:
1. An exchange or
2. A $15 credit
Since I had 2 perfect ones I took the credit. Got that $5 off per unit after all!
I was actually pleasantly surprised by their immediate response and offer to correct the problem. Specially after all the negative feedback flying around on this forum when we were still unsure if buy.com actually had the units at all.
Cheers,
-Marwan
Edited: 14 Sept 2011, 6:28 p.m.
Posts: 63
Threads: 13
Joined: Sep 2011
My two (2) HP-15cLE's arrived today in boxes. They were ordered from Buy.com. Packing was good with a sturdy outer brown cardboard box with heavy brown paper inside as cushion and the HP-15cLE box sitting inside. Very impressive shipping using FedEx ground to ship from Olive Branch, Mississippi to Indianapolis, Indiana in just two days. Ordered on Saturday, shipped Monday and arrived early Wednesday morning.
Posts: 37
Threads: 11
Joined: Sep 2011
it wasn't actually the buy.com packaging that annoyed me. it was fedex.
first, they said (last friday on the tracking data) the package will arrive on monday. so i waited almost the whole day monday only for them to change the date at around lunchtime to tuesday. then on tuesday, i was ready to wait some more when the date changed again.
the suspense almost killed me, but i finally got it.
Posts: 202
Threads: 9
Joined: Jul 2009
My buy.com order came in a pretty sturdy box sealed with tamper tape. Shipped 09/12/11, Delivered to Pittsburgh, PA 09/14/11 (with the free shipping no less). I have Limited Edition number 02195, arrived with no damage.