One of the good guys



#2

With all of recent invective surrounding overpricing and unscrupulous sellers, I thought would provide some balance with a recent positive experience.

I recently purchased a set of these. Apparently Richard has cases of the things. I thought he got them from Holland until my wife explained to me what a Dutch Auction was.

In a bored moment in front of the TV, I decided to count the slippery little buggers, and found I had only 78, not 80. Drove myself nuts with repeated recounts--felt like an elections worker in Florida in 2000.

I let Richard know, just in case other buyers with too much time on their hands found out they got a short set, and told him how silly it was just to sent out two extra cards in the mail, that I would never use any more than a few in life time of hobby programming, etc. etc.

Well, he insisted on sending me 20 extra cards to make up for the shortage and to thank me for bringing the issue to his attention. I don't need them, of course, but that isn't the point--he wanted to maintain his reputation and wanted to keep me satisfied, even though I bet he makes little or no profit at all on these mag card resales.

Some of Richard's prices are a little rich for my blood (boxed card reader starts at $175, HP41 battery packs in need of recelling for $45, HP41 IR module, which I would love to have, for $150 to start), but his management of my little situation certainly gives me faith that there are some scrupulous and responsive HP sellers out there.

Les


#3

Nice balancing story there, Les. Thanks.

I'd like to add that in over 300 transactions on eBay over many years, I've been cheated only once. And that one was resolved through a (forced) PayPal refund. I've also gotten value from all the other transactions that ranged from "pretty good" to "astounding."

All the whining about Coburlin (in which I have participated, alas) didn't make a bit of difference in my decision not to buy any of his stuff. The obviously inflated prices made up my mind before I ever read a word about him here. Still, it might be that another new eBay buyer could take warning from the complaints posted here.

So don't take the complaints about specific eBay sellers as an indication that all such sellers are crooks. The exact opposite is true. Most are honest people giving reasonable value for your money. Do check the feedback scores (and read the negatives, if any) and pay attention to the item descriptions. Ask questions if something isn't clear to you. By following those rules, I've had a very good experience on eBay.

Regards
Howard


Edited: 31 Dec 2006, 3:55 p.m.

#4

Hi,

I have made purchases from Richard. I have very pleasant experience in all my dealings with him. He is a very reasonable and upright seller.

While on this topic I would like to share some of my other experiences. There are some other sellers who are also very nice people to deal with and lot of commitment to the quality of their auctions and pre and post sales support. These gentlemen are Han Duong, Carlos Tolossa, Raymond Del Tondo, JB.Morgado, and Richard Anthony.
I hope our HP calculator fraternity will have more of these kind.

Prabhu


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