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HP 49G Display malfunction



#4

Hi, I would like some help since HP does not provide me with a real response. A couple days ago I found that my HP was not working properly; the upper line in the display shows permanently the R-Shift, the alpha, the transmiting, the busy and the comm with external signs, all in black. When I press the R-Shift all those signs turn blue, and as I press again to disengage the R-Shift they all turn to black again. With the alpha sign the situation is similar, but in this case the R-Shift does not turn blue, (or it turn just a bit).
I tried the 1.18 upgrade, I tried the reset, I tried HP.com, I visited a couple of forums and I could not solve this problem. I hope I explained myself clearly in my rusty english. Thank You.


#5

It is always possible that your 49g may be on the way to dying.

Sadly, electronics do that from time to time.

Had a laptop, brand new one, smoke on me the other day. Display backlight burned out. Now in the old days, things just didn't do that! :-)

So, your options are these given the fact that the 49g is out of warranty:

1) Live with the line of annunciators looking black

or

2) Throw away the 49g and buy a new 50g.

Sorry!

#6

The problem is typically caused by:

1) A defective LCD (~80% chance)

2) A mis-aligned LCD to logic board connection (~20% chance)

IMO, replacement is probably your best option.


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