Posts: 883
Threads: 17
Joined: Feb 2006
I've never had any luck with eBay or Paypal. Never. They pass the buck back and forth until you give up and move on. Quite the scam if you ask me. What's the point of having a credit card on file as a seller or buyer? They seem totally unresponsive to recovering funds on either side so long as they get paid. Once that happens, you're on your own since all they send are form emails which are total garbage. I had a case of clearly documented non-shipment awhile back and they told me as buyer that they "could not recover my money". What a load of crap since they had a CC on file for the seller. They told me to file a dispute with the CC company which was a further joke, since it was a Paypal Visa card. If you ask me, they do absolutely nothing for the big money they suck off sellers.
The only possible solution based on my experiences: If it was paid for with a credit card, your only recourse is by filing a billing dispute. You'll probably have to send in documentation and spend considerable time with stupid forms and even stupider "customer service" personnel to get your money back. They will want to know in great detail your efforts to resolve the problem with seller before you filled the claim for non-delivery. Your persistence is the only thing that gets you your money back, they count on you giving up first.
Posts: 24
Threads: 6
Joined: Jan 1970
With a 4Gb MicroDrive. The seller told it would work in any CF device. But he forgoten to tell it picked it up from an Ipod MP3 Player, and these drives does not work in any other device.
After two months, there nothing I could do. Only see 150 go to the trash...
Posts: 107
Threads: 22
Joined: May 2006
I had a similar problem with one seller who just didn't ship the item and refused to answer any mails. Fortunately I was able to issue a negative feedback after the 3 months limit. You have to go to click on the "site map" link on ebay.com and you will find a link called "Leave feedback for a single transaction" Use this link to put your feedback here. In my case, the seller suddenly contacted me the day after I filed a negative feedback ...
Concerning paypal, I sent them an email explaining the situation and the refunded my money (it was 4 months after the transaction's end).
Good luck !
Posts: 1
Threads: 0
Joined: Jan 1970
Always keep in mind that eBay is simply coordinating an agreement between you and someone you've never met, somewhere else in the world. It's no secret that there are crooks out there, so be carefull.
1. I always check out the seller's rating, especially for pricier items. Most reputable sellers have 99%-100% ratings. Sellers with thousands of points may have a couple negatives, but casual sellers should have a perfect score. If you're buying something cheap, it may be worth taking a bigger chance, but remember that you're taking a chance. Also, I rarely bids to sellers with only a few points (or zero points).
2. I don't give a credit card number to someone I don't know. I normally use PayPal or Money Order.
3. You should have communications with the seller/buyer within a couple days. No contact within a week is a very bad sign.
4. Once payent is sent, you should expect notification if shipment within a couple days. No contact within a week is a very bad sign. A month is a dead givaway to a scammer.
We 'got burned' in a purchase over the holidays. A book seller did not ship the book, and relisted it a few days later. We attempted further contact, and the seller's account was canceled. Followed the procedure in PayPal, we were credited for the purchase the following day!