My 82143A thermal printer for my HP-41CV has a slight problem. The top one or two rows of dots doesn't print, giving the print lines a "clipped" look. The text is still readable, but I'd like to fix it if it isn't too difficult (or risky to the printer's health). From years of experience with HP's 26XX terminal series (some of which had thermal printers built in), I know this is a common problem, but don't know how they were fixed. (I always called HP Support to make a service call, which isn't an option for this printer.) Does anyone here know what would be involved in fixing this?
82143A (Thermal) Printer Problem
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