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Buyer Beware At CalcPro
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12-11-2003, 06:39 AM
Ordered several books and a calculator case from CalcPro, www.calcpro.com. After nine months, I've received one book. Every time I've called or emailed the owner/manager, Paul Nelson has one excuse or another as to why I haven't gotten them. Buyer beware! J.C. Randerson
12-11-2003, 06:52 AM
Hey thanks J.C. I was just about to buy a hardcase for my 42S.
12-11-2003, 07:31 AM
I bought a case a few weeks ago from CalcPro. After not receiving it I called a week later and was told they were out of stock. He apologized because he didn't realize they were out of stock when I ordered but he was expecting a new shipment the following week. He sent it to me the following week and waved the shipping costs for his mistake. I thought he did the right thing and I will definitely buy from him again in the future. Edited: 11 Dec 2003, 9:08 p.m. after one or more responses were posted
12-11-2003, 09:18 AM
Iqbal: I have been buying from Paul Nelson (CalcPro) for several years and have never had a bit of trouble. Paul is occasionally somewhat disorganized, but he is honest. I bought the hard leather case from him for my 42S (which you sold to me) some time ago. It is beautiful. John
12-11-2003, 02:27 PM
Giving him the benefit of the doubt, that you're correct in the analysis that he is "disorganized" yet "honest", it's still a surefire way to ruin a business. I'm done with him. J.C. Randerson
12-11-2003, 05:59 PM
Hi John, Glad to hear from you. I'll drop Paul an email before I purchase. Thanks.
12-11-2003, 07:11 PM
I have bought diferent items from Paul Nelson during the last year and i have allways received great service from him. Virgilio
12-11-2003, 09:23 PM
I also have been disappointed in the delay in getting books from Paul Nelson, about 6 to 7 month delay for 5 books.Because of the the delay he said he would wave the postage (I live in Australia), I thought that's pretty good and was happy until I received my mastercard statement and he had charged me full price. I rang him up and he said he would refund me the postage, a month went by so I emailed him a couple more times and still nothing and I received the books in March this year. So I too say buyer BEWARE or very patient. Michael
12-12-2003, 07:37 AM
Quote:Yes, that's been my experience too. Paul always (eventually) sent the items I ordered. If something is out of stock and hard to find he keeps looking for it until he finds it, even if it takes a long time. (On one occasion it took so long I forgot I had ordered anything! It was a nice surprise when it arrived. :-)
12-12-2003, 04:56 PM
Thank you to those that responded to Mr. Randerson's note. Mr. Wayne Brown probably said it best, unfortunately, that I have had times of disorganization but I believe and hope that others have found that CalcPro is operated in an ethically and honest manner. Quite frankly, I have responded to Mr. Randerson to resolve a problem with a shipment that never reached him. I offered, rightfully so, to send a second shipment for books now on back-order that I am waiting to receive myself. I guess he feels I have fed him a line since he has posted his problem to all. I look forward to finalizing this with him directly. I felt this needed a response and I would love to elaborate further. I thank all of my customers and try to support the HP calculator business as much as possible. With some new developments, I am looking to 2004 as a positive year for HP calc's.
Best to you and happy holidays.
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