15C Warranty in Canada - Resolved
#1

Hello all,

After my previous and rather frustrated posting, one of the HP support staff who is a follower of this forum contacted me after reading my rant, to assure me that the warranty issue will be resolved.

Unfortunately I am unable to determine if this will be the case for the European users, but HP is standing behind their product in Canada. There appears to be some confusion on the support side about the product internally, and this is apparent.

However, Paul L. with HP support in Canada phoned and emailed me to assure me that I will receive a new HP calculator once they are received (out of backorder).

So, thanks to HP, thanks especially to Paul, and to the generousity of the users here who allowed me to vent and offered alternatives. It's great to be a (lurking) part of a community (and a company) that offers so much.

Thanks again, Paul!

#2

Great news, glad you were able to get it resolved. Thanks for the update.

#3

This is great news - thanks for the update.



Possibly Related Threads…
Thread Author Replies Views Last Post
  HP-35s Cos[x] and Tan[x] bugs resolved? Thomas Windisch 2 1,483 10-31-2013, 01:12 PM
Last Post: Dieter
  (OT?) Buying new calculators from "third party sellers" (aka: calculator non-warranty) Eduardo Duenez 5 1,841 04-27-2012, 08:46 PM
Last Post: Calum Tait
  Warning if you have a calculator shipped outside the US. No warranty. Jim Creybohm 8 2,184 10-11-2011, 08:46 AM
Last Post: Eddie W. Shore
  Original 15C Keyboard Test Works With 15C LE!!! DigiGal 5 2,125 09-26-2011, 07:33 PM
Last Post: M. Joury
  HP15C Redux in Canada? Les Wright 5 1,687 07-28-2011, 11:04 PM
Last Post: Michael de Estrada
  HP41CV Warranty, Just keep your receipt ... Raymund Heuvel 1 827 01-04-2010, 05:20 PM
Last Post: Marcus von Cube, Germany
  [resolved] HP49G+ doesn't turn on k.mart 21 4,396 10-07-2009, 02:14 PM
Last Post: John B. Smitherman
  Any idea as to an HP 35s source in Toronto, Canada Geoff Quickfall 2 1,104 07-25-2007, 08:05 PM
Last Post: Geoff Quickfall
  42S in good shape in Canada--rats!!! Les Wright 6 1,827 12-03-2006, 11:07 PM
Last Post: Les Wright
  HP-33S i n Canada Michel Beaulieu 1 773 04-26-2004, 10:49 AM
Last Post: Scuba Diver

Forum Jump: