Lost parcel? - Printable Version +- HP Forums (https://archived.hpcalc.org/museumforum) +-- Forum: HP Museum Forums (https://archived.hpcalc.org/museumforum/forum-1.html) +--- Forum: Old HP Forum Archives (https://archived.hpcalc.org/museumforum/forum-2.html) +--- Thread: Lost parcel? (/thread-212798.html) |
Lost parcel? - Matthias Wehrli - 02-28-2012 Hi won an auction from ebay member "eklinge1982" last november. "The U.S. Postal Service was electronically notified by the shipper on November 24, 2011 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. No further information is available for this item. Additional information for this item is stored in files offline. A request to restore this information has been submitted and is currently pending." Can anybody wiht a better english tell me what this means?
When I'm right, this means USPS got a mail from the seller they can pick up the parcel. I think, the parcel has not arrived any USPS counter as there is no other registration. Re: Lost parcel? - Alexander Oestert - 02-28-2012 I can't tell you what actually happened in your case, but I can confirm that I had this situation with the exact same message for a parcel send to me from the US - and it WAS at the German customs, although the message did not say so. The whole information ever posted on the USPS tracking site was the text you posted above, it was never updated when the parcel moved in the US, when it left the US, entered Germany or was finally handed over to me. Never! :-( Still, your parcel seems to take a VERY long time, so I would file a complaint with USPS and phone your local customs to see if they maybe have forgotten to send you the usual notification. My parcel back then with this message was the 15C LE, that took over six weeks if I remember correctly. Taking Christmas and maybe some extra slow helvetic customs officers into account, you might receive yours any day now... Good luck!
Edited: 28 Feb 2012, 8:53 a.m.
Re: Lost parcel? - Paul Berger (Canada) - 02-28-2012 From the tracking of packages that I have received from the US this would seem to indicate that the seller bought postage online from USPS which would have them print a label that has a barcode on it. When the parcel arrives at the post office they would scan the barcode and the tracking should get updated with something like "Acceptance, February 17, 2012, 1:08 pm, PERALTA, NM 87042". What you are seeing would seem to indicate that postage was purchased but the parcel never made it to the post office.
Re: Lost parcel? - Michael de Estrada - 02-28-2012 Quote:
Not necessarily. The online tracking system at USPS is terrible, and often parcels are not scanned or are tracked incorrectly. This has happened to be numerous times domestically, and I've had packages not show up in the tracking system until after they've arrived. I have shipped numerous packages internationally via USPS Priority Mail including Germany, and I always scan and send the Customs Declaration and Dispatch Note PS Form 2976 which has a barcoded number to my rececipient. This way they can verify if it has reached their customs house. BTW, all my packages have arrived in Germany within 3 weeks. Never has a package been lost, although they have taken up to 4 weeks to arrive in some locations.
Re: Lost parcel? - Bart (UK) - 02-28-2012 Have you tried entering the number on your local post service system? Once it lands in your country it should show up there.
Re: Lost parcel? - Randy - 02-28-2012 What class of service was used?
1) Air Post With #1 and #2, you'll see exactly what you have in the online system as these two services do not have tracking, it simply means the shipper purchased the shipping online, typically with the eBay/PayPal system. With #3 and #4, the tracking information is not always updated to the public web site but the shipper can ask his local office to request the tracking information and status. It has been my experience that most delays are at the receiving countries customs clearance facilities. This is especially true during the Christmas holiday period. That said, I would suspect that it being the end of February, your parcel has been misplaced somewhere along the way.
Edited: 28 Feb 2012, 10:04 a.m.
Re: Lost parcel? - David Ramsey - 02-28-2012 The salient fact here is that the seller hasn't responded to any contact attempts...
Re: Lost parcel? - David Hayden - 02-28-2012 Let me ask a more basic question: why are you making this *your* problem? I think you should file a dispute with ebay saying you have no evidence that the package was shipped. This happened to me once. I bought something from ebay and the seller simply didn't ship it. I got my money back from paypal eventually (minus $25 as I recall). Make the *seller* track it down or refund your money.
Dave
Re: Lost parcel? - Matthias Wehrli - 02-28-2012 Quote: I don't. If you have read my thread correctly you would have seen, that I'm asking for a correct translation and not for solving my problem.
Quote:
A bit difficult as ebay just gives me a dispute for 60 days... november, ... let me calculate.... Re: Lost parcel? - uhmgawa - 02-28-2012 Quote:
You may have some recourse possible if you'd used a credit
FWIW I had a seller ship a 12c in a 2-day USPS priority
I trust the USPS (and in particular their tracking system) Re: Lost parcel? - Michael de Estrada - 02-28-2012 While I agree that their tracking system is a joke, I've never had anything get permanantly lost or damaged with USPS. Whether or not the seller actually shipped the item is an entirely separate matter.
Re: Lost parcel? - Nick_S - 02-29-2012 It you enter your tracking number here: http://www.track-trace.com it allows you to start tracking your parcel in the USA and switch via a tab to the local country postal service.
Nick
Re: Lost parcel? - Pascal - 03-01-2012 Hello Matthias, |